Privacy Policy

The Privacy Policy describes the principles of how we process information about you, including personal data and cookies.

1. General Information

  1. This policy applies to the Website operating at the URL: pikawa.pl
  2. The website operator and personal data administrator is: Koncept04 Sp. z o.o. Szeroka 11/13, 80-835 Gdańsk, Poland
  3. Operator’s contact email address: biuro@pikawa.pl
  4. The Operator is the Administrator of your personal data in relation to data voluntarily provided on the Website.
  5. The Website uses personal data for the following purposes:
    • Handling inquiries via the form
    • Presenting offers or information
  6. The Website collects information about users and their behavior in the following ways:
    1. Through data voluntarily entered into forms, which is then stored in the Operator’s systems.
    2. By saving cookie files on end-user devices.

2. Selected data protection methods used by the Operator

  1. Login and personal data entry areas are protected at the transmission layer (SSL certificate). This encrypts personal and login data entered on the site on the user’s computer, allowing it to be read only on the target server.
  2. Personal data stored in the database is encrypted in such a way that only the Operator possessing the key can read it. This protects the data in case the database is stolen from the server.
  3. User passwords are stored in hashed form. The hashing function is one-way – it is not possible to reverse its operation, which is currently the modern standard for storing user passwords.
  4. The Operator periodically changes its administrative passwords.
  5. To protect data, the Operator regularly performs backups.
  6. An important element of data protection is the regular updating of all software used by the Operator for personal data processing, which specifically means regular updates of programming components.

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of: cyberFolks.pl
  2. The hosting company maintains server-level logs to ensure technical reliability. The following may be recorded:
    • resources specified by URL (addresses of requested resources – pages, files),
    • time of request arrival,
    • time of response dispatch,
    • name of the client station – identification performed by the HTTP protocol,
    • information about errors that occurred during HTTP transactions,
    • URL of the page previously visited by the user (referer link) – if the access to the Website occurred via a link,
    • information about the user’s browser,
    • information about the IP address,
    • diagnostic information related to the process of self-ordering services through registrars on the website,
    • information related to handling email directed to and sent by the Operator.

4. Your rights and additional information on data usage

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill a contract concluded with you or to comply with obligations incumbent on the Administrator. This applies to the following groups of recipients:
    • authorized employees and collaborators who use the data to achieve the website’s purpose
  2. Your personal data processed by the Administrator will not be stored longer than necessary to perform related activities specified by separate regulations (e.g., accounting). For marketing data, it will not be processed for longer than 3 years.
  3. You have the right to request from the Administrator:
    • access to your personal data,
    • its rectification,
    • erasure,
    • restriction of processing,
    • and data portability.
  4. You have the right to object to the processing indicated in point 3.2 concerning the processing of personal data for the purpose of legitimate interests pursued by the Administrator, including profiling. However, the right to object cannot be exercised if there are valid legitimate grounds for processing, overriding your interests, rights, and freedoms, in particular for the establishment, exercise, or defense of legal claims.
  5. Complaints about the Administrator’s actions can be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be applied to you for the purpose of providing services under the concluded agreement and for the Administrator’s direct marketing activities.
  8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means we do not transfer it outside the European Union.

5. Information in forms

  1. The Website collects information voluntarily provided by the user, including personal data, if provided.
  2. The Website may record connection parameters (timestamp, IP address).
  3. In some cases, the Website may save information that facilitates linking data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g., for handling a service request or commercial contact, service registration, etc. In each case, the context and description of the form clearly indicate its purpose.

6. Administrator Logs

  1. Information about user behavior on the website may be logged. This data is used for website administration.

7. Key marketing techniques

  1. The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymized information. The service relies on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

8. Information about cookies

  1. The Website uses cookies.
  2. Cookies are IT data, specifically text files, stored on the end device of the Website User and intended for using the Website’s pages. Cookies typically contain the name of the website they come from, their storage time on the end device, and a unique number.
  3. The entity placing cookies on the Website User’s end device and accessing them is the Website operator.
  4. Cookies are used for the following purposes:
    1. maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Website;
    2. achieving the purposes specified above in the “Key marketing techniques” section;
  5. The Website uses two main types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for a period specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows the storage of cookies on the User’s end device by default. Website Users can change these settings. The web browser allows for the deletion of cookies. Automatic blocking of cookies is also possible. Detailed information on this topic can be found in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some functionalities available on the Website’s pages.
  8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, particularly including companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to give and withdraw consent in practice?

  1. If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling cookies necessary for authentication processes, security, and maintaining user preferences may hinder, and in extreme cases, prevent the use of websites.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

    Mobile devices:

Privacy Overview

This website uses cookies to provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.